Magento CommerceMagento Commerce

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(03) 5622 0888
Monday 9.00AM - 5:30PM
Tuesday 9.00AM - 5.30PM
Wednesday 9.00AM - 5.30PM
Thursday 9.00AM – 5.30PM
Friday 9.00AM – 5.30PM
Saturday 9.00AM - 4.00PM
Sunday 10.00AM - 4.00PM
1-133 North Rd Warragul

VIP Program Terms and Conditions

Changes to Terms and Conditions Effective 4th March 2014

In these Terms and Conditions, unless the context otherwise requires:


"VIP Club Member" means a person who is enrolled in the Warragul Pet Emporium VIP Club. "VIP Program" means the scheme called the Warragul Pet Emporium VIP Program pursuant to which certain discounts are offered or made available to Warragul Pet Emporium VIP Club Members from time to time as a result of the purchase of products or services from Warragul Pet Emporium Store.

These Terms and Conditions may be changed, amended or varied at any time by Warragul Pet Emporium in its absolute discretion without giving a reason and without notice. Without prejudice to any other mode of proof, a VIP Club Member accepts these Terms and Conditions as amended from time to time and agrees to be bound by them.

Any failure by a Warragul Pet Emporium VIP Program Member to adhere to these Terms and Conditions may result in termination of a Warragul Pet Emporium VIP Program Member's membership in the VIP Program. Membership in the VIP Program is offered at the discretion of Warragul Pet Emporium and Warragul Pet Emporium has the right to accept or reject any applications for membership.

Warragul Pet Emporium will use its reasonable endeavors to transmit notices and other material relevant to a Warragul Pet Emporium VIP Club Member to advise him or her of various matters of interest including changes to the VIP Program.

Warragul Pet Emporium will not be liable for failure to do so. Warragul Pet Emporium will not be responsible for correspondence lost or delayed in the mail or via email. Any notice will be deemed to have been given by Warragul Pet Emporium Store if posted to the mailing address last notified by a Warragul Pet Emporium VIP Program Member to Warragul Pet Emporium.

Each Warragul Pet Emporium VIP Program Member is responsible for advising Warragul Pet Emporium of any change of address or email address. Notwithstanding the above, Warragul Pet Emporium may inform, advise and notify Warragul Pet Emporium VIP Program Members by any form of communication.

Warragul Pet Emporium may terminate the VIP Program at any time. In the event of termination of the VIP Program, or the cancellation of a Warragul Pet Emporium VIP Program membership, Warragul Pet Emporium will notify VIP Club Members of such termination or cancellation.

Warragul Pet Emporium will not be liable for any disruption to the VIP Program or any delay to or inability to provide any of the points caused by circumstances beyond the control of Warragul Pet Emporium, including but not limited to strikes or industrial disputes, acts of God, flood, weather, aircraft unserviceability or unavailability, war or civil disturbance.

A copy of the current Warragul Pet Emporium Club Membership Terms and Conditions (including our Privacy Policy) can be obtained online at www.warragulpetemporium.com.au. Only natural persons can apply for a Warragul Pet Emporium VIP Club. Member's participation in the VIP Program will be resolved by Warragul Pet Emporium in its sole discretion. All VIP Members must be residents of Australia A Warragul Pet Emporium VIP Member may only hold one Warragul Pet Emporium VIP Membership.

Earning Discounts

A 5% Discount will only be applied on participating brands and suppliers. A Warragul Pet Emporium VIP Member will be awarded a 5% discount on all NETT purchases at Warragul Pet Emporium.

- Discounted products will not attract further discounts.
- Discounts do not apply to LIVESTOCK.
- Seniors will receive 10% Discount

When a Warragul Pet Emporium Club Member obtains a refund or reimbursement for charges previously incurred (for example, for returned goods or services), the discount previously applied for that purchase will be cancelled. Warragul Pet Emporium is not responsible for errors resulting from computer hardware or software errors or failure, or for fraud. Any questions regarding Warragul Pet Emporium VIP Club should be referred to the store manager or via warragulpetemporium@bigpond.com.au Warragul Pet Emporium Pty Ltd is located at 1/133 North RD, Warragul Vic 3820

Dispute Resolution

Any alleged discrepancy in relation to earned discounts must be notified in writing by a VIP Club Member to Warragul Pet Emporium, together with a legible copy of any relevant record of purchase (e.g. a tax invoice). Warragul Pet Emporium will investigate such discrepancies but reserves the right to be the final arbiter in the event of any dispute.

All questions or disputes regarding the eligibility for the VIP Program or the eligibility of discounts, or any other dispute which arises in connection with a Warragul Pet Emporium VIP Club Member's participation in the VIP Program will be resolved by Warragul Pet Emporium in its sole discretion.